Friday, June 28, 2013

Monitoring Employees Benefits Company More Than We Know

In order to avoid violations of company’s accepted Internet usage policy and keep employees on task rather than surfing the Internet, many companies have the need to protect their data and assets from exposure to malware and computer viruses. They also have the need to monitor what their employees are doing on the Internet. One type of software will accomplish both these needs. Computer monitoring software protects both company assets as well as decreasing unproductive employee behavior. It allows IT managers to monitor in real time, exactly what their employees are doing on the internet, from chat, instant messaging, blogging, emails, to internet surfing. The software captures and documents every keystroke employees make. Computer monitoring software allows managers to report on anything their employees do on company Internet connected devices such as desk tops, lap tops, tablets, and phones.

Remote computer monitoring software can perform all these functions on Internet ready devices even when they are not in the office. Remote computer monitoring software resides on the device and registers Internet use for each user of the device. The software cannot be seen, disabled or removed by the user of the device unless the user has system administrator access. Internet usage can be monitored even when many employees use a computer workstation throughout the day. IT managers can even run the software in a stealth mode, so employees never even know there is computer monitoring software running on their machines.

If a company applied employee monitoring software, and checked the reports it produces, they could have prevented or at least curtailed the incident. The annual expenditure for such software can be as low as $25 per employee! Compared to a million dollar lawsuit and the hit to the company's reputation, the cost/benefit is justified tenfold!

An actual cost/benefit analysis can be a useful tool to persuade management about the value of employee monitoring. Proper use of the software can protect the company against the risk of liability and the detrimental cost of negative media coverage that can damage a company's reputation.

Many employers would like to see what their employees are doing online. Using employee internet monitoring software allows employers to see real-time reporting of every click employee’s make. The software records email, chat, text, downloads, and websites accessed.

Employee internet monitoring software records every keystroke, so employers can see chats, videos viewed, pictures sent or viewed, and the order and time they spent in non-work related tasks. To curtail lawsuits before they start, employers can choose to block certain sites such as gambling, social sites, pornography, or others that might compromise the system with viruses.